Privacy policy

1. Introduction

At Soul Finance Institute, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, sign up for our services, or interact with our content.

By accessing our site or using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • IP address and browser data

  • Course progress and engagement metrics

  • Communication preferences

  • Technical and usage data (cookies, device type, access times)

We collect data directly from you and through third-party services used to operate our platform (e.g., payment processors, analytics tools).

3. How We Use Your Information

We use your information to:

  • Provide and manage access to our courses and services

  • Communicate with you regarding account activity, support, and updates

  • Send newsletters and promotional content (with your consent)

  • Improve the design, usability, and performance of our website

  • Comply with legal obligations and enforce our terms

We do not sell, rent, or share your personal data with third parties for commercial purposes without your explicit consent.

4. Data Storage and Security

All data is stored on secure servers and protected by modern encryption protocols and access controls. While we follow industry best practices to protect your information, no method of transmission over the Internet is 100% secure. By using our services, you acknowledge and accept this inherent risk.

5. Cookies Policy

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Understand how users interact with our site

  • Save your preferences for future visits

  • Deliver targeted advertising and content

You can control or disable cookies via your browser settings at any time. However, disabling cookies may affect the functionality of our services.

Types of cookies we use:

  • Essential Cookies – for core functionality

  • Analytical Cookies – for usage tracking (e.g., Google Analytics)

  • Marketing Cookies – for retargeting and advertising

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccurate or outdated information

  • Request the deletion of your personal data

  • Withdraw consent at any time

  • Object to certain processing activities

  • Opt out of email marketing or cookie tracking

To exercise any of these rights, please contact us at support@soulfinancepro.com.

7. GDPR Compliance

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you additional rights, including:

  • The right to data portability

  • The right to restrict processing

  • The right to lodge a complaint with a supervisory authority

We process personal data on the following legal bases:

  • Your consent

  • Contractual necessity

  • Compliance with legal obligations

  • Legitimate interests (e.g., customer service, analytics)

We ensure that all third-party services we use adhere to GDPR-compliant practices and data transfer safeguards.

8. Third-Party Services

Our website may contain links to third-party websites or services (e.g., payment gateways, webinar tools). This Privacy Policy does not apply to those entities, and we are not responsible for their practices. We recommend reviewing their respective privacy policies before engaging with them.

9. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or to comply with legal requirements. When no longer needed, your data will be securely deleted or anonymized.

10. Children’s Privacy

Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of any such data, we will delete it immediately.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with a revised «last updated» date. Continued use of our services after the update implies acceptance of the revised policy.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or how your personal data is handled, you may contact us at:

Email: support@soulfinancepro.com